Data Protection

The protection of your personal data is very important to us. If we collect, process or use your personal data, this is done within the framework of the relevant German and European data protection law. On our Internet pages, personal data is collected only to the technically necessary extent. In no case will the data collected be sold or otherwise passed on to third parties.
Visiting our website usually is does not require providing personal information. If you have voluntarily provided us with information through our website or via e-mail, e.g. Your name, e-mail address or other contact information, we use this data exclusively to answer your requests e.g. to our services, to events, job offers or the receipt of a newsletter. When you visit our website, the browser used on your device automatically sends information to the server of our website. There is a temporary storage in a so-called. Logfile. Without your intervention, we collect the following information until automatic deletion:
the host name of the accessing computer, the IP address, date and time of the access, name and URL of the retrieved file, referrer URL, used Browser and possibly the operating system of your computer and the name of your access provider.

When accessing our online store, we will use the personal information provided when setting up your user account and when placing your order. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your order. With complete processing of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after expiry of the tax, commercial and statute of limitations provisions, unless you have expressly consented to the further use of your data.

If we use personal data for a purpose that requires your consent according to the legal provisions, we will ask for the latter. Once you have given your consent, you can revoke it at any time with effect for the future. At the same time, you may object to the future use of your data. To the extent permitted by law, we may use user profiles under a pseudonym for purposes of advertising and market research and to improve our services. This does not apply if you have exercised your legal right to object to this use of your data.
To whom is data forwarded?
We will forward personal data to third parties only if you have given us your consent, if this is necessary for the processing of your request or in the context of order processing, or if we are legally obliged to do so.

A forwarding of personal user data to third parties takes place within the framework of an order data processing according to § 62 BDSG-new. These contractors may use personal information only for the purpose of performing this particular task and not for any other purpose.

To process payments, we pass on the necessary data to the bank responsible for the payment. PayPal requires some information, such as your name or address, in order to process the sales contracts between the parties. This data is received by PayPal either in a special input mask or by us. The data transmitted to PayPal corresponds to the data that was provided by you through the ordering process.
PayPal transmits your data to credit reporting agencies to obtain a credit rating for the assessment of the liability risk. More information can be found here: A detailed description of the transfer of data to third parties can be found in the privacy policy.

How do we handle cookies?

In order to optimise the use of our website to extend the functionality of the Internet offer, we use so-called “cookies”. These are small files generated automatically by your browser and stored on your device. This allows an analysis of the use of our website. In addition, cookies are used to identify a returning visitor as a specific, unique user. The stored cookies can only be used by us. However, this does not mean that we know your identity. The cookies themselves can not access, read or modify other data on the computer.
The most common browsers accept cookies automatically. However, you can set your browser in a way that no cookies are stored on your computer or that you are informed before a new cookie is created. However, deactivating the cookies completely can interfere with the functionality of some features of our website.

Which analysis tools do we use?

We implement the tracking measures we have named on the basis of the GDPR in the context of legitimate interests. The aim of the measures we use is the needs-based design and the continuous optimization of our website. Also, the use of our website is statistically recorded and evaluated for the purpose of optimizing our offer for you.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.

Google AdSense

This website uses Google Adsense, a web advertising service of Google Inc., USA (“Google”). Google Adsense uses so-called “cookies” (text files) which are stored on your computer and which allows an analysis of your use of the website. Google Adsense also uses so-called “web beacons” (small invisible graphics) to gather information. By using the web beacon, simple actions such as visitor traffic on the website can be recorded and collected. The information generated by the cookie and / or web beacon about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website in relation to the advertisements, compiling reports on the website activities and advertisements for the website operators, and providing other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data.
Most browsers accept cookies automatically. You can prevent the storage of cookies on your hard disk and the display of web beacons. You can set your browser so that no cookies or web beacons are stored on your computer or always a hint appears before they are recreated. If you deactivate the cookies completely, however, this may mean that you can not use all the functions of our website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., USA (“Google”). Google Analytics uses cookies that are stored on your computer to analyze your use of the website. The information generated by the cookie (including your IP address) is usually transmitted to and stored by Google on servers in the United States. We have activated IP anonymization on our website. This ensures that Google truncates your IP address beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area in order to prevent direct personal referencing. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on the website activities for us and to provide us with other services related to the use of the website and the internet. The IP address transmitted by your browser as part of the Google Analytics application will not be merged with other Google data. If your visit to our website should not be included in the evaluation, you can prevent the installation of cookies by appropriate settings of your browser software. In result, not all the functions of the website will be available.
You can also prevent the collecting of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (
For more information about privacy related to Google Analytics, see the Google Analytics Help Center (”> Hl = DE).

Mailchimp (Newsletter)

In order to be able to prove compliance with the legal requirements during the registration process for our newsletter, the time of registration and confirmation as well as the IP address are saved. Also, the changes to your data stored with MailChimp will be logged.

Our newsletter is distributed via MailChimp, a newsletters distribution platform owned by Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA.
MailChimp’s reliability, IT and data security is certified under the US-EU Privacy Shield, and is committed to complying with EU privacy standards. The privacy policy of MailChimp can be found here

MailChimp’s servers store the e-mail addresses of our newsletter recipients, as well as other data described in these notes. MailChimp uses this information to send and evaluate the newsletters on our behalf. MailChimp uses this data to optimize or improve its own services, e.g. for the technical optimization of shipping and the presentation of newsletters or for economic purposes, to determine from which countries the recipients come. When you open an e-mail sent by MailChimp, a file included in the e-mail (called a web beacon) connects to MailChimp’s servers. For technical improvement of the service, technical information is collected, e.g. Time of retrieval, IP address, browser type and operating system. It is also determined for statistical purposes, if and when the newsletter was opened and which links are clicked. The results of these analyzes can be used to better tailor future newsletters to the interests of the recipient. MailChimp does not use the data of our newsletter recipients to address them on own behalf or to pass them on to third parties.

To subscribe to our newsletter, it is sufficient to enter your e-mail address. A link to cancel our newsletter can be found at the end of each newsletter.


Chatra is a live chat software that allows us to communicate in real time with the visitors of our websites. If we are not available to chat, Chatra will register the names, email addresses, and chat transcripts you provide, and then forward that information to HelpScout for us to track.
Additional information collected during a chat includes log data such as time on site, website referrer, location, operating system / device, browser, and IP address if you name it during logon in Chatra with your e-mail address.

For more information on Chatra’s privacy policy, please visit

What did our references to the use of social networks mean?

As far as we offer links to external social networks on our website, these are visible as logos or marked with the addition “Like”. If you follow these instructions with one click, plugins are usually activated and your browser establishes a direct connection to the servers of the respective social network.
If you follow these links and register there, the information that you have been on our website will be forwarded to the respective social network. The visit of our website can usually be assigned to your account by the social network operator and stored on web servers abroad. We have no influence on the extent of data collection, the processing of your personal data and your rights in social networks. We recommend that you inform yourself on the respective pages of the providers of social networks about their privacy.

How safe is email traffic?

If you contact us by e-mail, we point out that the confidentiality of the information transmitted is not guaranteed. The content of unencrypted e-mails can be viewed by third parties.

What can you do, if affected?

You have the right to receive information about the data stored about your person at any time. You can have them corrected, supplemented, deleted or blocked and you can revoke your data protection consent at any time.

When do you have a right of opposition?

Insofar as the processing of personal data is safeguarded for the legitimate interests of the person responsible or a third party pursuant to Art. Art. 6 (1) sentence 1 f DSGVO is required or it is for direct marketing purposes, you can contradict at any time according to the legal requirements in accordance with. Art. 21 DSGVO.

Who is responsible for the data processing and who you can contact?

Responsible is

3DPeople UG
Vogelsanger Str. 321a, 50827 Köln
Tel.: +49 221 800 50220
[email protected]

You can contact our company data protection officer at

Vogelsanger Str. 321a, 50827 Köln
Tel.: +49 221 800 50220
[email protected]

As of may 20

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