FAQs

Using 3DPEOPLE is as easy as using other 3D-Assets – load them into your scene, place them to your liking, hit render.

Definitely! We have an automated discount that comes to action when a certain threshold is reached. The more 3DPEOPLE you choose, the higher the discount. Keep your eyes on the live-feedback-bar at the top of the page to see how much you have saved!

On top of our quantity discount, we regularly offer special sales. Best way to keep informed about the next opportunity to save money is to subscribe to our newsletter.

We know customers will want to evaluate our products before purchasing.
We are positive that anybody who checks out our work will agree on the top quality we deliver for a very moderate price. That said, please hop over to the free model page for further evaluation.

After purchase, you automatically enter the download-section. Here you can choose what file format you want to download. You can always return to the download area by logging into your account, in case you need to re-download your files in future.

We offer numerous file formats for you to choose from. All formats are available to you after the purchase and can be found in the download section. For your convenience, you can download only the format you need. Should you re-consider or change your workflow to another application, you can always download another format, without the need of another purchase.

If the rare case of a technical problem should occur, please get in touch via the chat. We are at your disposal to get the files over to you as fast as possible. Please state the order-number and your e-mail address associated to the purchase, as well as the name of the product you are trying to download.

Once an order is completed, an automated invoice is sent to the e-mail address associated to your account. All your invoices are kept in your account and can be found in the orders section, if needed.

The ready posed 3DPEOPLE are the first of three possible types of 3DPEOPLE. They are photorealistic human 3D-Models, scanned from life in countless different poses and outfits. They are not animated, so they go best in still images – but you can use them in animations anyway, enhancing any scene by adding scale liveliness.

The ready animated 3DPEOPLE are the second of three possible types of 3DPEOPLE. Unlike the ready posed figures, these are actually animated, so they are ideal for video-production. The clothes are simulated separately to behave physically correct.

The ready rigged 3DPEOPLE are latest addition to our shop. If you are planning to have our people act out your own story, these are for you! Our Ready-Rigged 3DPEOPLE are available as Maya or 3DsMax files, including a facial rig. They are provided as FBX, too, and are compatible with most online one-click-animation solutions.

We support the most common 3D-programs such as Maya, 3dsMax, Sketch up, Cinema4D, Rhino and Blender. Most file formats come in multiple versions for different render-engines. Please refer to the individual product pages for further detail. All supported formats will be available for download after purchase.

The Alembic format (*.abc) is very common for animations and has many advantages. Basically, it is an external file that gets loaded by your application when it´s needed, keeping your scene-file small by doing so. You can use numerous copies of the same file, too, without massively increasing your scene-file size. To use the alembic, please make sure the path is set right, so your application knows where to find it. We made an video for 3DsMax, here. If you encounter any issues with the use of our files, please don´t hesitate to get in touch.

Usually our 3DPEOPLE are ready to use as soon as you load them into sour scene. However, depending on the format, the software and the version in use, sometimes the texture maps might need to be re-linked. This is not a difficult procedure, we will be happy to help you out if necessary.

Usually our 3DPEOPLE are set to metric world scale, in centimeters. However, depending on the format, the software and the version in use, sometimes the scale might be interpreted differently. In that case try increasing or decreasing the actual size of the model by factor 10, until it fits the scene. Please do not hesitate to get in touch if you encounter any issues. We are at your disposal.